Update: (Contrasting what they had announced earlier on Wednesday morning, a NYSEG representative reached out following the publication of this article and informed The Evening Sun that the company had changed plans and would not be contacting residents with further robocalls about this issue. The planned outage is still scheduled to take place and he said the company had attempted to contact all relevant homeowners who would be effected. An update story will appear in tomorrow's Evening Sun)
NORWICH – A New York State Electric and Gas (NYSEG) representative apologized Wednesday after the company failed to notify Town of Norwich representatives that 300 households would be losing power for five hours Thursday, with possible temperatures below or near freezing temperatures according to forecasts.
The company attempted to contact residents through robocalls on Tuesday but admitted that many they attempted to reach were the wrong residents, and would not be impacted.
NYSEG will send a robocall telling some of those residents there was an error and they will not have power turned off.