SHERBURNE – One day the White House, the next ... Sherburne, NY? Might seem like a bit of a stretch for some, but not for Frontier Communications CEO Maggie Wilderotter.
“I like to visit our markets on a constant basis and hear directly from our employees how we can do a better job,” said Wilderotter, who made her second visit to the Sherburne plant service center Tuesday since becoming the communications company’s chairman in 2004. Just days earlier, the high-profile executive met with President Obama as part of a national telecommunications task force in Washington.
Wilderotter’s visit to the growing Chenango County call center comes in the midst of an employment boom – the company is adding about 50 new jobs locally. “We’ve tripled the size of our company in the last year,” Wilderotter said, referring to Frontier’s acquisition of Verizon’s landline telephone business – and its 10,000 employees and 4 million customers. That sudden expansion has led to more work for the Sherburne facility, which handles repair, dispatching and assignment support for Frontier operations in 27 states.